Terms of service
Welcome to Eternal Moments. The terms “we,” “us,” and “our” refer to Eternal Moments. Eternal Moments operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Eternal Moments is powered by Shopify, which enables us to provide the Services.
These Terms of Service, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and include disclaimers and limitations of liability.
By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing or purchasing any products or services, you may be required to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information provided is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2: OUR PRODUCTS
We have made every effort to accurately display our products and services in our online store. However, the appearance, colors, or presentation of products may vary depending on your device and screen settings.
Eternal Moments does not guarantee that the appearance or quality of any product or service purchased will meet your expectations or be identical to what is displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product and to limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3: ORDERS
By placing an order, you make an offer to purchase. Eternal Moments reserves the right to accept or reject any order at its sole discretion. An order is not considered accepted until payment has been received and the order has been confirmed.
Please review your order carefully before submission, as cancellation requests may not be accommodated once an order has been accepted. If we modify or cancel an order, we will attempt to notify you using the contact information provided at checkout.
All purchases are subject to our Refund Policy [LINK].
You represent and warrant that all purchases are for personal or household use only and not for resale or commercial distribution.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in your order confirmation.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import fees.
You agree to provide current, complete, and accurate billing and payment information and to promptly update such information as needed.
You represent and warrant that:
(i) the payment information provided is accurate and complete;
(ii) you are authorized to use the selected payment method;
(iii) your payment provider will honor the charges; and
(iv) you will pay all charges incurred, including applicable fees and taxes.
SECTION 5: SHIPPING AND DELIVERY
Eternal Moments is not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs processing, or events beyond our reasonable control. Once the products are handed over to the carrier, title and risk of loss transfer to you.
SECTION 6: INTELLECTUAL PROPERTY
All content included in the Services, including but not limited to trademarks, logos, text, images, graphics, videos, audio, and design, is the property of Eternal Moments, its affiliates, or licensors, and is protected by U.S. and international intellectual property laws.
These Terms grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without prior written consent from Eternal Moments.
The name Eternal Moments, its logo, product names, and slogans are trademarks of Eternal Moments. Shopify’s name and logo are trademarks of Shopify Inc. All other trademarks belong to their respective owners.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. Such tools are provided “as is” and “as available,” without warranties or endorsements.
Your use of optional third-party tools is at your own risk and discretion, and you should review the terms provided by the applicable third party.
SECTION 8: THIRD-PARTY LINKS
The Services may include links to third-party websites or platforms. Eternal Moments is not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.
SECTION 9: RELATIONSHIP WITH SHOPIFY
[Merchant Notice: This section must not be removed or modified.]
Eternal Moments is powered by Shopify, which allows us to provide the Services. However, all sales and purchases are made directly between you and Eternal Moments.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Eternal Moments, including any injury, damage, or loss arising from products or services purchased. You expressly release Shopify and its affiliates from any claims related to such transactions.
SECTION 10: PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy [LINK] and, where applicable, Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood these policies.
SECTION 11: COMMENTS
If you submit reviews, feedback, suggestions, or other content (“Comments”), you grant Eternal Moments a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and distribute such Comments for any purpose, including commercial use.
You represent that you own or have the necessary rights to all Comments and that they do not violate any laws or third-party rights.
SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders at any time without prior notice.
SECTION 13: PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited activities include, but are not limited to, illegal conduct, intellectual property infringement, harassment, fraud, malware transmission, data scraping, and interference with security features.
Eternal Moments reserves the right to suspend or terminate access for violations of these Terms.
SECTION 14: TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15: DISCLAIMER OF WARRANTIES
The Services and all products provided by Eternal Moments are offered “as is” and “as available,” without warranties of any kind, express or implied.
We do not guarantee uninterrupted, secure, or error-free use of the Services. Some jurisdictions may not allow limitations on warranties, so these exclusions may not apply to you.
SECTION 16: LIMITATION OF LIABILITY
To the fullest extent permitted by law, Eternal Moments, Shopify, and their affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products.
SECTION 17: INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Eternal Moments, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms or violation of any law.
SECTION 18: SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19: WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and Eternal Moments regarding the Services.
SECTION 20: ASSIGNMENT
You may not assign these Terms without prior written consent. Eternal Moments may assign these Terms without restriction.
SECTION 21: GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which Eternal Moments is established.
SECTION 22: HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 23: CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the revised Terms.
SECTION 24: CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
📧 Email: crystalmemory.25@gmail.com
Business Name: Eternal Moments
Contact Email: crystalmemory.25@gmail.com